Ultimately, HR transformation depends on the quality of HR professionals. Given the challenges of understanding the full business context, defining important business-related outcomes, and redesigning the HR department and state-of-the-art HR practices (all in our previous chapters), the bar has been raised for HR professionals.
The competencies that were all HR professionals once needed are no longer sufficient in the new world of HR challenges. In this chapter, the four-step model for building competencies has introduced.(more…)